Terms of Use
These terms govern use of the gym-management platform by gyms, staff and members.
Accounts
Provide accurate information, protect credentials and grant only necessary permissions. The gym owner is responsible for team accounts and member consents.
Acceptable use
Do not use the service unlawfully, upload harmful content, bypass tenant isolation or permissions, disrupt the service or access another party’s data.
Subscription
Approved prices, billing periods and entitlements are shown before payment. Creem processes platform subscriptions; a return redirect alone is not proof of payment. Stopping renewal preserves paid access, and resuming it uses the same subscription without an early replacement charge. Gym member payments remain separate from the platform subscription.
Content and data
The gym retains ownership of its data and grants only the technical permission required to store and process it to provide the service.
Health and training
The platform is an organisational tool, not medical advice. Trainers and gyms are responsible for programme suitability and professional decisions.
Availability and backups
We use reasonable measures for availability and backups, but maintenance and external failures can occur. Restore procedures should be tested regularly.
Suspension and termination
Access may be suspended after expiry, misuse or a security risk. The retention policy and legal obligations apply after termination.
Contact
The version shown on this page applies. Questions may be sent to info@gymsys.net.