Members and memberships
Find and review a member
Start with the member record to avoid duplicate profiles and mistaken transactions.
The tour highlights tools and explains them. You enter data and confirm any operation yourself after closing the tour.
Before you begin
Know the member's name, code or available contact information.
How to do it
Search and filter
Use the member search and available status or branch filters. Clear filters if you cannot find a known member.
Review the matching record
Check the name and member code before opening the file. Trainers should work within the members visible in their assigned scope.
Open the profile or add a member
Open the existing file to review membership, payments and training. If no record exists and you have management permission, use Add member and follow its separate guide.
Check the result
You have opened the correct member file in the correct gym.
Useful guidance
Review the selected member again before every membership, collection or attendance operation.